Terms & Conditions

Effective Date: 1-1-2025

Welcome to Roamova. These Terms & Conditions (“Terms”) govern your access and use of our website, eSIM services, and related products. By accessing or using our services, you agree to be bound by these Terms.

1. Definitions

  • “Roamova”: Refers to our company, the provider of eSIM services.
  • “User”: Refers to any individual using our services.
  • “eSIM”: Refers to the embedded SIM service provided by Roamova.

2. Use of Services

  • Users must be at least 18 years old or have the consent of a legal guardian to use Roamova’s services.
  • Services are for personal use only and must not be resold or distributed without prior written consent.

3. Service Availability

  • Service coverage may vary by location and is subject to the availability of partner networks.
  • Roamova is not liable for disruptions due to technical issues, network outages, or other circumstances beyond our control.

4. User Responsibilities

  • Ensure your device is compatible with eSIM technology.
  • Provide accurate and complete information during registration or purchase.
  • Do not misuse or tamper with our services or violate applicable laws while using Roamova.

5. Payment Terms

  • All payments must be made in full at the time of purchase.
  • Prices for plans are displayed in the applicable currency and include relevant taxes unless stated otherwise.
  • Users are responsible for any additional charges from financial institutions (e.g., currency conversion fees).

6. Refund Policy

Refer to our Refund Policy for detailed terms regarding refund eligibility and procedures.

7. Limitation of Liability

  • Roamova is not liable for:
    • Loss of data, connectivity, or revenue due to service disruptions.
    • Issues arising from user error, device incompatibility, or lack of coverage.
  • Our liability is limited to the cost of the eSIM plan purchased.

8. Intellectual Property

  • All content on our website, including trademarks, logos, and designs, are owned by Roamova and protected under intellectual property laws.
  • Users are prohibited from using our intellectual property without permission.

9. Termination

Roamova reserves the right to terminate or restrict user access to services for violations of these Terms or misuse of our platform.

10. Governing Law

These Terms are governed by the laws of [Insert Jurisdiction], and disputes will be resolved under the jurisdiction of [Insert Court].

11. Amendments

Roamova may update these Terms periodically. Continued use of our services after changes indicates acceptance of the revised Terms.

12. Contact Us

For questions regarding these Terms, contact us at:
Email: [email protected]